| Central Receiving plays a leading role in handling damaged shipments and processing freight damage claims for all items arriving at our dock. Contact us for information regarding the standard requirements for filing a freight claim, the required documentation and standard timelines. |
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| Damaged shipments generally fall into two categories: |
- Obvious Damage – the shipping container and item are visibly harmed.
- Concealed Damage – the shipping container is in good condition however the items inside are harmed.
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| In both types of damage a quick response time and good documentation is necessary for filing a successful claim. Concealed damage freight claims can be much more difficult to successfully process. |
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Empty containers or item shortages should be treated the same as damaged goods and a freight claim should be filed with the carrier.
Call if we can be of assistance - (989) 774-3917. |