If you have questions regarding this information, call us at (989) 774-3917.
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| Q. |
How do I know what Items University Stores has to offer? |
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| A. |
A complete University Stores Catalog can be viewed on-line by going to the University Stores Catalog or by clicking on the Stores Stock Item Search icon on the main Stores page. You may refer to the on-line catalog at any time for reference.
Please contact us with any questions; we will be happy to help you! Call (989) 774-3917.
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| Q. |
How do I order supplies from Stores? |
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| A. |
Supplies may be ordered in three convenient ways:
1. Use the on-line Stores - Order Form by going to the University Stores Orde Form or by looking for the Order Form icon on the main Stores page. Simply fill out this form completely, scroll to the bottom of the form, and click the submit button. When the form is filled out correctly you will be given a confirmation message that your order has been received along with your order number. You may want to save this confirmation message.
2. Complete a Stores Requisition form (stock #102576) and send it via campus mail to University Stores, Combined Services Building, Room 204. If your department would like to order additional University Stores stock item requisition forms, please order stock #102576. These forms are supplied to departments at no cost.
3. In urgent situations, supplies may be picked up at the University Stores warehouse located in the Combined Services Building. Please use the same entrance as CMU Police, Parking Services and Central Mailroom. You will need to entry the University Stores warehouse and ask for assistance. Please know the cost center number and GL account for your department prior to arriving.
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| Q. |
How long will it take for University Stores to process and deliver my department's order? |
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| A. |
Orders received by 3:00 p.m. in the current business day will usually be delivered within the next three working days. Our goal is to deliver your orders as quickly and as accurately as possible
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| Q. |
How will my department be billed for supplies ordered? |
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University Stores data entry for billing occurs daily. These charges will appear on your department's SAP cost center account and will be in date order.
* This information can be viewed by going to the SAP Funds Management Report Tree and pulling down the University Stores Goods Issue Report. After opening the report enter your cost center/ GL and the date range desired.
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| Q. |
How should departments place orders with / or process returns with Office Depot? |
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All information concerning Office Depot can be found on the Office Depot Page or by clicking the C&PS tab at the top of this page, and then selecting the Contracts link. This will display a list of current contracts. Select Office Depot.
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