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CMich.edu
Office of Information Technology
Skip Navigation Linkscmich.edu > Office of the Provost > Office of Information Technology

Office of Information Technology

Page Content
​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​People using devices together. Connecting people.

I want to...

  • Find out about remote work resources
  • Get technical assistance
  • Browse the Service​ Catalog​
  • Reset my password 
  • View the cable TV channel guide
  • Register m​y device on the network
  • ​Access e-mail on my mobile device
  • Save money on my cellular service bill  
  • Purchase​ new technology for my department​
  • Fill out a form for account access or IT services
  • Check Voicemail 
  • Download Software
  • Download Microsoft Office
  • Store files and data 
  • Access the Virtual Lab
  • Find Computers and Study Spaces
  • Print using my PrintQ allocation​ ​​​

Tweets by CMICHHELPDESK


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Office of Information Technology

  • About OIT
    • IT Strategic Plan
    • Organizational Chart
    • Policies
    • Research Computing at CMU
    • Security
    • GDPR Compliance
    • Technology Acquisitions
    • Executive Council for Women in Technology
    • ERP Assessment Project
  • Help & Support
    • Help Desk
    • Knowledge Base
    • Research Computing
    • TeamDynamix (TDX) Client Portal
    • TeamDynamix (TDX) Internal Technician Login
    • Technology Awareness & Training
  • Service Catalog
ERP Assessment Project
Click for support 

 Submit a Ticket

Submit a technical support ticket at any time - 24 hours a day, 7 days a week. Support personnel will review and set expectations during normal hours of operation:

Submit a ticket here!​

 Hot Tickets

View system-wide technical issues​


Subscribe to Interested Party Lists

 Recurring Maintenance

  • SAP Production Release Window – Wednesdays 6 PM to Thursdays 7 AM
  •  
  • Weekly server patching – Wednesdays 1 AM - 7 AM and Fridays 1 AM - 7 AM
  •  
  • Weekly OIT Maintenance – Thursdays 1 AM to 7 AM; Sundays 3 AM to 10 AM (as needed and announced)

  • Campus Management (CRM) Maintenance –​ 1:00 a.m. to 6:00 a.m. Saturdays and Sundays​​
  •  
  • Weekly QuikPay® Maintenance – Mondays 2 AM to 4 AM
  •  
  • NXX (prefix) updates – Fridays
 
Change Calendar
CMich.edu

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