How do I get help?
If you need immediate assistance, please call the Help Desk at
(989) 774-3662. Or
click here to chat with us! Why not drop a line to helpdesk@cmich.edu? Stop by and visit us in person at Park Library room 101! There are plenty of ways to get help!
The OIT Help Desk is CMU's main provider of technology support to all students, faculty, and staff. If we cannot answer your question, we will find someone that can, and route you to the appropriate department or person.
Hours of Operation
Please note: hours may vary during holiday breaks, or when classes are not in session.
Phone, chat, email service:
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Monday-Thursday: 7AM to 8PM
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Friday: 7AM to 5PM
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Saturday: 12PM to 5PM
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Sunday: 12PM to 8PM
Walk-in service:
Self-help Resources: Client Portal and Knowledge Base
Interested in searching for a solution on your own? Check out self-help documentation in the
Knowledge Base, or visit the
Service Catalog to find more information about services offered through OIT.
Common Technical Assistance Topics (and Solutions!)
On-Campus Network Device Status and Registration
You can
register additional devices on the network (like phones or game consoles) or check your on-campus bandwidth usage by reviewing your
network device status.
Employment Opportunities
Are you a current student and interested in working at the Help Desk? Visit our
Online Job Application to apply today!
